Privacy Policy

This Privacy Policy explains how w3coffeedesserts.uk collects, uses, stores, and protects the personal information you provide when using our website and services.

①. Information We Collect
When you use our website and services, we may collect the following types of information:
Personal Information: such as name, contact number, email address, delivery or pickup address
Order Information: Your order history on our website, including the goods purchased, amount, and time
Reservation Information: such as dine-in reservation time, number of people, etc.
Payment Information: Transaction information processed through a third-party secure payment system (we do not directly store your bank card information)
Device and Usage Data: such as IP address, browser type, access time, and page browsing history

②. How We Use Your Information
The information we collect will be used for the following purposes:
Processing and fulfilling your online orders (takeout, pickup, or dine-in)
Managing restaurant reservation services
Providing customer support and communication services
Improving our website, menu, and user experience
Conducting necessary security and fraud prevention checks
Sending you order-related notifications (such as confirmation messages, pickup reminders, etc.)

③. Information Sharing
We will not sell, rent, or trade your personal information to any third party.

We may share your information only in the following circumstances:
With payment processing service providers (for secure transaction completion)
With delivery or food delivery partners
When required by law or requested by government agencies
To protect our legitimate rights or user safety

④. Data Storage and Security
We take reasonable technical and administrative measures to protect your personal information and prevent unauthorized access, disclosure, modification, or destruction.

While we strive to ensure data security, internet transmission cannot be guaranteed to be 100% secure.

⑤. Cookies (Browser Cache)
Our website may use cookies to improve your browsing experience, for example:
Remembering your preferences
Analyzing website visits
Optimizing website functionality
You can choose to disable cookies in your browser, but this may affect the use of some functions.

⑥. Your Rights
Under applicable data protection laws (such as GDPR), you have the right to:
Access your personal data
Correct inaccurate information
Request the deletion of your personal data
Restrict or object to data processing
Withdraw consent (if applicable)
To exercise any of these rights, please contact us using the contact information below.

⑦. Data Retention
We retain your personal information only for the time necessary to achieve the purposes described in this policy, or for the period required by law.

⑧. Third-Party Links
Our website may contain third-party links (such as payment platforms or food delivery services). We are not responsible for the privacy policies of these third-party websites; we recommend that you review their privacy policies separately.

⑨. Privacy Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on the website, indicating the latest effective date.